We understand the challenges that business owners can face. Your management team still require a large amount of your time and input. You are getting drawn into the day-to-day operations of the business taking you away on where you should be focussing your time. Your managers might seem to need reassurances from you on their decision making or direction on how to manage common challenges or issues.
One thing we see across multiple industries is that managers are promoted based on them being good at their role. They were your top performers right or maybe the person who has been with you from the start? Promoting them into a management position doesn’t mean that they have the skills, knowledge or behaviours to be able to succeed as a manager. Without the right support in place for them to make this transition, you risk taking a high performing individual and creating a disillusioned potentially unhappy employee.